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How do I clean Flatty Bear?

We know kids and dirt go together like peanut butter and jelly. While Flatty Bear will survive the adventure of a spin through your washing machine, the colors may run or fade slightly if washed frequently over time. The safest way to clean Flatty—for longevity—is to hand wash with a gentle detergent, rinse well, and lay Flatty out to dry completely.

What is Flatty Bear made of?

Flatty Bear is made of GOTS-certified organic cotton, and filled with Global Recycle Standard Certified recycled polyfill. Flatty is dyed using water-soluble eco dyes. No harmful chemicals, pesticides, heavy metals, or carcinogens are used in the construction of Flatty Bear.

What does GOTS stand for?

GOTS is the Global Organic Textile Standard. It is the leading organic textile certification overseeing both ecological and social criteria, and backed by independent certification along the entire textile supply chain.

Where is Flatty Bear made?

Flatty Bear is manufactured in fair-trade facilities in India, and shipped to our fulfillment center in Rutland, VT.

How did you locate your partner, Bears for Humanity?

It was important for us that Flatty Bear was a safe toy for all children, and that creating him comes with maximum social impact and minimal environmental impact. We searched far and wide to find a plush toy manufacturer whose stuffed toys meet GOTS standards for safety and fair trade practices. Bears for Humanity, Inc. met our high standards and we are pleased to partner with them to bring Flatty Bear to children everywhere.

Is Flatty Bear a non-profit organization?

Flatty Bear, Inc. is registered as a non-profit corporation with the State of Vermont Secretary of State.

How does the "buy one, give one" program work?

For every Flatty Bear you purchase, we donate an identical bear to one of our charity partners, to be given to a child in need. Our charity partners distribute the bears according to their mission. See our Charity Partners page to learn more about where our bears go. Thank you for helping Flatty Bear spread joy to children everywhere!

How does Flatty Bear select charity partners?

We hand-select respected and reputable charitable partners whose missions complement our mission to support children in need, and who already have an active framework for distributing gifts in kind to many recipients.

What ages is Flatty Bear appropriate for?

Flatty Bear will bring joy to children and adults alike ages 0-100. Flatty is designed for very young children, with no buttons or accessories.

What is Flatty Bear's return policy?

Flatty Bears returned to us within 30 days from the date of purchase, in original packaging and unopened, will be refunded the purchase price. Shipping charges cannot be refunded. Send returns to: 472 Meadow Lake Drive, Mendon, VT 05701

Can I make a bulk purchase?

To make a bulk purchase of more than 10 bears, please contact us by emailing help@flattybear.org.

What is Flatty Bear's shipping policy?

We ship the majority of our orders with USPS. Flatty Bears are available online and only deliverable to United States and Canada.